For the past 25 years, we have helped businesses create their patient experience brand and achieve their goals. We have the ability to bring out the best in people and encourage them to achieve greatness. Most people have talents and abilities they haven't even tapped into. Our process is designed to empower your team with the tools needed to succeed. Talk to us today about how we can support your growth, limit your turnover, and put you on a solid track to success!
Our services include a comprehensive consultation to help identify gaps and opportunities, resulting in a prescriptive training plan for your team. Our customized plans are made up of quality services that will help you reach your goals quickly and smoothly. Our follow up program will ensure that your team is implementing and retaining the information, putting processes in place, and protecting your investment.
One of the first things we tackle when working with your team is the new patient process. We equip your treatment coordinator with the tools and verbiage needed to get those same day starts. The most successful partners are the ones who implement EVERYTHING. We loved working with this new TC and helping her master her role!
We stress the importance of getting your patients to start treatment with you the same day they come in for their consultation. That being said, it takes a TEAM to roll out the red carpet and set the treatment coordinator up for success. We will create a new patient process that will blow your patients away and is proven to increase your same day case acceptance! Check out this testimonial from another happy TC!